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Privacy Policy

Effective Date: 7th August, 2026

This Privacy Policy (“Policy”) describes how CarryScore (“Platform”), owned and operated by Mr. Pratyush Giri (“Owner”, “we”, “us” or “our”), collects, uses, processes, stores, discloses and protects the personal data of users (“User”, “you” or “your”) who access or use the Platform. References in this Policy to “CarryScore” are references to the Owner operating the Platform under that name, and not to a separate legal entity.

This Policy is prepared in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 including all amendments thereto (“DPDP Act”), and should be read together with the Terms of Use available on the Platform.

By accessing or using the Platform and providing your personal data, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data in accordance with this Policy.

1. PERSONAL DATA WE COLLECT

CarryScore may collect personal data that you voluntarily provide to us or that is generated when you access or interact with the Platform, including:

(a) your name, email address, mobile number and other contact information provided by you;

(b) account registration details, login credentials and profile information;

(c) product preferences, saved products, searches, comparison history, wishlists and other interactions with the Platform;

(d) feedback, reviews, queries, requests, survey responses or communications submitted by you;

(e) device information, internet protocol (IP) address, browser type, operating system, device identifiers, cookies, analytics data and usage information;

(f) communication preferences, including marketing and notification preferences; and

(g) any other information voluntarily provided by you while using the Platform.

CarryScore collects personal data only for lawful purposes connected with the operation of the Platform and the provision of its services.

2. PURPOSE OF PROCESSING PERSONAL DATA

CarryScore may collect and process your personal data for the following purposes:

(a) operating, maintaining and providing access to the Platform;

(b) creating, maintaining and managing user accounts;

(c) providing product discovery, comparison tools, recommendations and other Platform features;

(d) personalising your experience on the Platform;

(e) responding to your queries, feedback, requests and grievances;

(f) improving the functionality, security, performance and user experience of the Platform;

(g) conducting analytics, research and understanding user preferences;

(h) sending service-related communications, updates, newsletters or promotional communications, subject to applicable law and your communication preferences;

(i) detecting, preventing and investigating fraud, misuse, security incidents or unlawful activities;

(j) complying with applicable legal, regulatory and statutory obligations; and

(k) enforcing the Terms of Use, this Policy and other applicable policies; and

3. CONSENT AND WITHDRAWAL OF CONSENT

CarryScore processes personal data based on your consent or any other lawful ground permitted under applicable law.

By voluntarily providing your personal data on the Platform, you consent to its collection and processing for the purposes specified in this Policy.

You may withdraw your consent at any time by contacting us using the details provided below. Upon receipt of your request, CarryScore will cease processing your personal data unless such processing or retention is required or permitted under applicable law.

Withdrawal of consent may affect your ability to access certain features or services available on the Platform.

4. ACCURACY AND CORRECTION OF PERSONAL DATA

You represent that all personal data provided by you is true, accurate, complete and up to date.

You are responsible for informing CarryScore of any changes to your personal data.

Subject to applicable law, you may request correction, completion or updating of your personal data.

5. DISCLOSURE OF PERSONAL DATA

CarryScore may, to the extent applicable, disclose or share your personal data with:

(a) authorised personnel who require access to such information for the purposes specified in this Policy;

(b) cloud hosting providers, website maintenance providers, analytics providers, technology vendors and other service providers assisting in the operation of the Platform;

(c) communication, marketing and customer support service providers;

(d) legal, financial, tax and other professional advisers;

(e) government authorities, regulators, courts or law enforcement agencies where required by applicable law or pursuant to a lawful request.

Such disclosure shall be limited to the purposes specified in this Policy or as otherwise required or permitted under applicable law.

CarryScore does not sell, rent or otherwise commercially disclose your personal data to third parties except as expressly stated in this Policy or where required by applicable law.

6. THIRD-PARTY WEBSITES

The Platform may contain links redirecting users to third-party websites, including brand websites, sellers and e-commerce platforms.

Such third-party websites are independently owned and operated and are governed by their own privacy policies.

CarryScore does not control and shall not be responsible for the collection, use, processing or protection of personal data by such third-party websites.

Users are encouraged to review the privacy policies of such third-party websites before providing any personal data.

7. COOKIES AND SIMILAR TECHNOLOGIES

CarryScore may use cookies, pixels and similar technologies to:

(a) operate and improve the Platform;

(b) understand user behaviour and interactions;

(c) remember user preferences;

(d) analyse traffic, usage trends and Platform performance;

(e) improve user experience; and

(f) support security and fraud prevention.

Further information regarding the use of cookies is available in the Cookies Policy.

8. DATA SECURITY

CarryScore implements reasonable technical, organisational and administrative safeguards to protect personal data against unauthorised access, disclosure, alteration, misuse, destruction or loss.

While reasonable security measures are implemented, no method of electronic transmission or storage is completely secure. Accordingly, CarryScore cannot guarantee absolute security of personal data transmitted through the internet.

9. RETENTION OF PERSONAL DATA

CarryScore retains personal data only for as long as necessary to fulfil the purposes specified in this Policy or as required under applicable law.

Upon fulfilment of the relevant purpose, withdrawal of consent or expiry of the applicable retention period, personal data will be deleted or anonymised unless continued retention is required or permitted by law.

10. RIGHTS OF DATA PRINCIPALS

Subject to the DPDP Act and applicable law, you may exercise the following rights:

(a) the right to obtain information regarding the processing of your personal data;

(b) the right to seek correction, completion or updating of your personal data;

(c) the right to seek erasure of your personal data, where applicable;

(d) the right to withdraw consent;

(e) the right to avail yourself of the grievance redressal mechanism; and

(f) the right to nominate another individual to exercise your rights in accordance with the DPDP Act.

Requests relating to the above rights may be submitted using the contact details provided below.

11. CHILDREN'S PERSONAL DATA

The Platform is intended for use only by individuals who are at least 18 years of age, save where a person below that age uses the Platform under the supervision of, and with verifiable consent from, a parent or lawful guardian, consistent with the Terms of Use.

CarryScore does not knowingly collect or process the personal data of individuals below the age of 18 without obtaining verifiable consent from a parent or lawful guardian where required by applicable law, in accordance with the Digital Personal Data Protection Act, 2023. Where CarryScore becomes aware that personal data has been provided by, or on behalf of, a person below the age of 18 without such verifiable parental or guardian consent, CarryScore will delete such personal data, save where continued retention is expressly authorised by the child's parent or lawful guardian or is otherwise required or permitted under applicable law.

12. USER RESPONSIBILITIES

You agree to:

(a) provide accurate, complete and updated personal data;

(b) not impersonate another individual or provide inaccurate information;

(c) ensure that any information submitted by you does not violate applicable laws or third-party rights; and

(d) comply with all applicable laws while accessing or using the Platform.

13. CHANGES TO THIS POLICY

CarryScore reserves the right, at its sole and absolute discretion to modify or update this Policy from time to time.

Any revised version of this Policy will be published on the Platform and shall become effective from the date of publication unless otherwise specified.

Your continued use of the Platform after publication of the revised Policy constitutes your acknowledgement of the updated Policy.

14. GRIEVANCE OFFICER

For any questions, requests, complaints or grievances relating to the processing of your personal data or this Policy, please contact:

Grievance Officer: Mr. Pratyush Giri

Email: pratyushgr@gmail.com

Address: Bengaluru, Karnataka, India

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